In September 2018, passenger Stalkier Ika boarded a Lion Air flight in Palembang, Indonesia, headed for Jakarta. Her boarding pass listed her seat assignment as 35F, but as she moved to the back of the plane, she realized something alarming: The last row stopped at 34.
After a few minutes of confusion, Ika discovered she’d been assigned an imaginary seat in the plane’s bathroom.
After taking to Facebook to complain about her, ahem, crappy seat assignment, Lion Air’s corporate office responded with a viable explanation: At the last minute, the flight’s original aircraft, which had 39 rows, was swapped out for a smaller plane, which only had 34.
Ika was promptly assigned a new seat (one without a side of toilet paper) on the same flight, and she landed in Jakarta as scheduled.